Returns
Changed your mind or something is not right? Here is how returns and replacements work.
Changed your mind
You can cancel your order and return any piece within 14 days of the day it is delivered. Tell us first through our contact page, with your order number, then send it back within 14 days of telling us.
- Pieces must be unworn, unwashed and in the condition they arrived in.
- Return postage is paid by you, unless the item is faulty. We recommend a tracked service.
- We refund the price of the item, and the standard delivery cost if you return the whole order, within 14 days of getting it back, to your original payment method.
Faulty, damaged or misprinted
We check every piece, but if something arrives damaged, faulty or printed wrong, contact us within 14 days of delivery with your order number and a photo. We will replace it or refund you in full, and you will not pay any postage. Please do not send anything back until we have replied, as we often do not need it back.
Exchanges
Because every piece is printed to order we cannot swap a size directly. Return the item for a refund and place a new order in the size you need. Our size guide helps you get it right first time.
Your legal rights
None of this affects your statutory rights as a consumer.
Last updated 28 October 2026